Thank you for choosing Seaford Flower Studio. We are committed to providing you with the highest quality floral products and services. In the event that you are not completely satisfied with your purchase, we have established the following refund policy:
1. Refund Eligibility:
2. Permitted Refund Situations: We offer refunds under the following circumstances:
3. Non-Refundable Items and Services: Certain items and services are not eligible for refunds:
4. Refund Process: To request a refund, please follow these steps:
5. Refund Resolution: Upon receiving your refund request and verifying the provided information, we will assess the situation and determine whether a refund is appropriate. Refunds will be issued via the original payment method used for the order. The processing time for refunds may vary based on your payment provider and can take up to 14 days to reflect in your account.
6. Replacement Option: In some cases, we may offer a replacement of the original order instead of a refund, based on your preference and the availability of the products.
7. Contact Us: If you have any questions or concerns regarding our refund policy, please feel free to contact our customer service team here.
Please note that this refund policy is subject to change without notice. We encourage you to review our refund policy periodically to stay informed about any updates.
Thank you for choosing Seaford Flower Studio. We appreciate your trust in our products and services.